Crack Q5 Marketing Like a Pro + Away’s Sales Funnel Secrets!
Crack Q5 Marketing Like a Pro + Away’s Sales Funnel Secrets!
Greetings,
And welcome to your weekly dose of growth insights!
Gartner predicts that by 2026, 80% of marketers in advanced creative roles will be leveraging generative AI. This growing trend highlights the importance of mastering AI tools to create effective, engaging content.
Amidst this, OpenAI has launched SORA, a new AI-powered video generator, which takes AI-powered content creation to the next level by enabling businesses to craft visually captivating videos with ease. SORA operates similarly to OpenAI's DALL-E, allowing users to generate high-quality videos from text prompts. It can also extend existing videos and fill in missing frames, making it a versatile tool for marketers aiming to produce visually captivating content efficiently
As video continues to dominate consumer engagement, tools like SORA provide marketers with the ability to stay relevant and competitive.
This week, we’ll explore:
Case Study: Away’s $1.4B sales funnel and how they turned travel experiences into a lifestyle brand.
Tool Spotlight: Narvar, a post-purchase engagement solution that keeps customers coming back.
Ecommerce news and Trends: From Meta’s Q5 marketing insights to the rise of keywordless ads, here’s what’s next for eCommerce.
Away’s Sales Funnel Breakdown:
Should your brand prioritize experiences over products? Away’s journey offers a compelling case for why this shift can lead to remarkable growth.
Founded in 2015, Away disrupted the luggage industry by focusing on experiences rather than just products. This approach turned them into a $1.4B brand with over $230M in annual revenue by 2022. Their success lies in a thoughtful sales funnel that combines emotional storytelling, influencer partnerships, and a strong retention strategy.

What They Achieved:
$12M revenue in the first year, profitability by 2017.
A $1.4B valuation after a $100M funding round in 2019.
Over 15M impressions from user-generated content (UGC).
670,000+ Instagram followers fueled by aspirational content and collaborations.
Here’s a break down of the key stages of their sales funnel:
Stage 1: Awareness – Emotional Storytelling
Away’s success begins with how they introduce themselves—not as a luggage brand, but as a travel lifestyle companion.
Storytelling Through Content: Away’s Here Magazine and Airplane Mode Podcast center around wanderlust, destinations, and the emotions tied to travel.
Aspirational Social Media: Campaigns like #TravelAway and influencer partnerships with travel bloggers turn Away’s Instagram into a gallery of aspirational travel experiences.
Collaborations with Purpose: Recent partnerships, such as supporting the F1 Academy, align the brand with meaningful causes, resonating with socially conscious audiences.
Stage 2: Consideration – Influencers & SEM
Influencer Marketing: Collaborations with macro-influencers like Phil Cohen and Marlene Lee delivered high engagement rates (11% on key posts), leading to significant revenue impact.
SEM Tactics: Away’s Google Ads target unbranded keywords like "carry-on luggage," ensuring visibility among shoppers who may not yet know the brand.
Stage 3: Decision – Optimized Landing Pages
……..Curious about their full funnel strategy? Read the complete case study here.
Tool Spotlight: Narvar
Narvar is transforming how brands engage customers after the purchase, ensuring the experience doesn’t end at checkout. Away uses Narvar to provide personalized, seamless post-purchase journeys, helping retain customers and foster loyalty.
What Narvar does:
Real-Time Tracking: Customers receive accurate updates on their orders, reducing anxiety and improving satisfaction.
Customizable Post-Purchase Journeys: Narvar allows brands to deliver branded content like product care tips, FAQs, and upsell opportunities during shipping and returns.
Simplified Returns: Hassle-free returns increase customer trust and loyalty, with a system designed to make the process smooth for both buyers and brands.
Data-Driven Insights: Narvar tracks customer behavior post-purchase, giving brands actionable data to optimize their strategies.
Narvar’s tools are a game-changer for businesses aiming to strengthen their customer relationships and drive repeat sales.
Ecommerce News and Trends
Meta Shares Q5 Marketing Insights
Q5 is a critical period for creative campaigns as shoppers reflect on their purchases and plan for the year ahead. Meta highlights the importance of personalized offers, engaging visuals, and lighthearted messaging to capture attention during this unique time.OpenAI’s SORA AI Video Generator
OpenAI’s new tool simplifies video content creation, making it easier for marketers to craft engaging visuals for social media and ads. As video continues to dominate, tools like SORA can save time while boosting creativity.Keywordless Search Ads Are Coming
Google’s upcoming keywordless search ads promise to revolutionize SEM by using AI to predict user intent. Marketers should prepare for a new era of search optimization.TikTok Banned by 2025?
A recent court ruling in the U.S. has raised questions about TikTok’s future, urging marketers to diversify their platforms.Shopify Winter Edition
New features from Shopify include AI-driven insights and improved multi-channel integration, helping merchants prepare for the holiday rush.
From Away’s inspirational sales funnel to Meta’s Q5 marketing insights, this week’s strategies provide actionable ideas to keep your brand on top this season.
Disappointed with how Black Friday turned out? It’s not just bad luck, it’s a sign that your strategy might need a refresh.
With the holiday season still in full swing, there’s no better time to optimize your funnel for better results. 👉 Book your free CRO strategy call here and let’s uncover the opportunities you’ve been missing.
I’d love to hear your thoughts and stories—feel free to share them via this quick Google Form!
Here's to your success,
Sid
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